Pittsburgh Candidate Highly Preferred

Software Engineering I, Productivity Engineering

About the Team

The Productivity Engineering team at TeleTracking is dedicated to enhancing the development experience by providing robust, scalable, and efficient engineering solutions. Our mission is to simplify and amplify the ability of developers to build, deploy, release, and monitor their applications effectively. By developing intuitive software development experiences and abstracting complex processes, we enable engineers to focus on delivering high-impact solutions within their core business domains.

We adhere to an observability-first and product-minded philosophy in all our services. Our approach prioritizes customer value and ease of use, ensuring that every development effort is data-driven. Before writing a single line of code, we meticulously define key metrics that help us assess success and identify areas for improvement. To validate our offerings, we deploy and utilize them in real-world production environments, ensuring that they meet both internal and external service demands.

About the Role

As a Software Engineer I, you will have the autonomy to design, develop, and manage critical components of delivery and observability platforms tailored to TeleTracking’s needs. This role requires close collaboration with developers to analyze their deployment processes, identify bottlenecks, and create streamlined solutions that enhance efficiency and reliability.

You will be responsible for creating developer-centric experiences, which includes designing user-friendly interfaces, refining them iteratively, and implementing backend services that support their functionality. The backend services will be instrumented with key metrics to track usage and inform ongoing improvements, ensuring a seamless developer experience.

In this role, you will have the opportunity to expand your expertise by working across multiple technology stacks, covering:

• Build and deployment systems
• Cloud infrastructure and microservices
• Security and observability tooling

What Will You Learn?

By joining our team, you will gain hands-on experience with:

• Developing and managing resilient services that feature comprehensive observability, utilizing Grafana dashboards for visualization.
• Leveraging AWS cloud services, including Lambda, EKS, S3, EC2, and RDS.
• Designing and implementing scalable RESTful APIs.
• Creating reusable deployment pipelines in Spinnaker, incorporating kustomize and pipeline templates.
• Implementing large-scale changes across hundreds of source code repositories efficiently.
• Helping fellow engineers build software that is faster, safer, and more reliable.
• Researching, evaluating, and implementing enhancements to delivery and observability platforms.

Our Tech Stack

We leverage a diverse and cutting-edge technology stack, including but not limited to:

• Programming Languages: Java, Python, Go, JavaScript (React), Bash
• Cloud & Infrastructure: AWS, Azure, Kubernetes, Docker
• Monitoring & Observability: Prometheus, Loki, Grafana
• Configuration & Automation: Terraform, Ansible
• Deployment & Source Control: Spinnaker, Git

What We Expect from You

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience.
• 0-2 years of hands-on experience in an object-oriented or functional programming language.

Bonus Points

We highly value candidates with:

• Experience in observability (monitoring, logging, alerting, and tracing)
• Full-cycle development experience (design, implementation, deployment, and maintenance)
• Experience in building developer tools to enhance software engineering efficiency
• Interest in developing cloud-native services and underlying infrastructure
• Proficiency in Java, Python, Go, or C++

Benefits & Perks

At TeleTracking, we believe in supporting our employees by offering comprehensive benefits, including:

• 100% employer-paid medical, dental, and vision plans for employees and their families, starting on day one!
• Life and AD&D insurance
• Flexible Spending Accounts (FSA) for medical, dependent care, and transportation expenses
• 401(k) retirement savings plan
• Tuition reimbursement for continued learning and professional development
• Military Paid Leave (up to six months of base salary during active duty)
• Generous Paid Time Off (PTO) policies
• Paid parental leave to support growing families

Equal Opportunity & Legal Disclaimer

The work environment characteristics described herein represent those encountered while performing essential job functions. We are committed to providing reasonable accommodations for qualified individuals with disabilities to ensure equal access to job opportunities. A “qualified individual with a disability” is one who, with or without reasonable accommodation, can perform essential job functions.

TeleTracking is an Equal Opportunity/Affirmative Action Employer. We actively recruit qualified applicants regardless of race, color, religion, gender, age, national origin, veteran status, disability, genetic information, sexual orientation, gender identity, marital status, or citizenship status.

Recruiting Agencies:

Please do not submit unsolicited referrals for this or any open role. We partner with specific agencies and will not pay fees for unsolicited referrals.

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If you are looking to kickstart your career in software engineering within a team that values innovation, collaboration, and cutting-edge technology, we encourage you to apply today!